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June 29 清体1.远离不健康食品 那天,三个女性同事连番劝我不要再吃甜食了,因为我吃的实在太凶了,连续吃了3块巧克力,每块100G,她们真为我担心(不是一天吃完,是分三天:-));上班时,一口气吃了两袋薯片,她们吓傻了;我还有很多不健康饮食习惯,就不多举了。我吃那些东西,好像从没担心过发胖,或者馋瘾远远大于体重压力吧。终于从上周开始,我的身体和我较劲了,那叫难受。所以,下定决心,远离不健康食品,重新使身体里充满健康元素。
2. 准备治头痛 连续头疼了一周,连续吃止痛片吃了一周,估计你都听得恐怖,我还吃的难受呢。白天疼得挣不开眼,晚上疼得睡不着觉,于是开始怀疑是不是颈椎有问题,或者脑袋里长了肿瘤,或者太阳穴要爆炸,或者某个穴位堵塞…….越想越头疼,呵呵!没辙,今天给个针灸医生打了个电话,周六去看看,以前中药吃太多了,没什么太大作用,所以想试试新方法。 十月回国假请完了,机票订完了,回国的行程基本确定。心也飞了,没心思上班,真希望时间能过得快一点。希望不用每天做饭的日子早一点到来,希望天天逛街的日子早一点到来,希望能每天和父母在一起的日子能尽快到来,希望天天吃喝玩乐的日子马上到来….另外,回国前再去其他地方转转,别白费了澳洲护照,呵呵! June 25 As a customer, as a queen.Not only I am doing LCD planning, but also am I doing shipping, so I have to spend a lot of energy and time in communication with freight forwarders (F/F) in regards to our shipment from the different corners of the world. How has our millions of dollar shipping fee been used up annually? I believe there is no F/F can't take notice of us envisaging such huge potential business. You can imagine how big it is that the goods are organised from all over the world to us by a variety of F/F or couriers, so we have a few nominated F/F and other Express service companies, those are all top global Logistics companies, such as Schenker, Kuehne+Nagel, Geodis Wilson, CEVA, Agility, DHL Express, FedEx, UPS, TNT.....so we have been given chances to be those Logistics company's customer even key customer, no doubt I am the main contact window as representative in our company. We have been provided good service and basically met most of our requests if we have. For F/F, they are keen how to keep us as their key customer, so they would like to try their best to offer us service as good as possible. Frankly, working in a F/F is not easy job because they are like ‘sandwich biscuit’, and they have to face two-sides pressing, one is shipping line or airline, on the other side is end customers. I had deep feeling about it when I used to work in a F/F for short time. The people working in F/F needs to learn how to have good temper, patience, pressure endurance ability. Hence I understand how tough they are at work, sometimes I don't take it serious for some trifle as I consider it is understood to make some inevitable mistakes as long as it doesn't badly affect our business. Lately I was unsatisfied with two companies.1. A Company: It has built up smooth cooperation with us for ages, but their customer service level has been changed recently due to their internal reason. Unfortunately the service level has deteriorated then. As a customer, I don't care what's reason to cause decclining service, what I am concerned is to keep same level service. This month the customer service in A Company who looks after our account is on annual leave, so temporarily another guy takes his job. But this man is unfamiliar with our all-along procedure and even doesn't know how to clearly update the shipping details. I bore him for the first 2 weeks, but yesterday I couldn't put up with his stupid reply and finally blew up because it is close to month end, if he keeps doing the same way, I will not clear what exact time of our shipments arriving, that means our company will be hard to maintain control of product supply as we don’t know when and how many goods will be coming. So I had to call up the business development manager in A Company and strongly expressed my frustration about that guy. What's worse, I asked whether they have substitute to that guy. Poor guy! On the phone, at last I spoke to the business development manager, “I am definitely fussy, but please understand I am trying to do right thing...." I guess there is no one can ignore what I said as it is from a key account. As consequence, I got a call from customer service manager from A Company swiftly, she told me she will amend the issue ASAP and advise me I can directly escalate to her if any issue occurs. To be honest, I don't think I enlarged the problem and my purpose was not to wean that guy off his job. But I admit that I got frustrated when I see the invalid action would perhaps influence our business soon. 2. B Company. Actually it is supposed to be biggest courier company in Australia. Unluckily I was not happy with it this morning. What happened? Last week I had a meeting with the market manager of B Company mentioning their truck driver had had our shipment leave at reception but it should have been dropped warehouse at the back of building. Generally warehouse has responsibility to check all of receiving goods and sign up if everything is OK but reception is improper place to take any goods. The market manager promised me he will inform their driver to do it correctly. However today a parcel was delivered to reception again, it really got a lot adrenalin right away, subsequently I turned to rampage up, and then sent an email with stiff tone to the market manager and hope they can cope with problem ASAP and we don't wanna see it happen again. In the email, I gave them a big beat without respect even comparing them with other couriers that we use as well. To my understanding, since you promise me something, I’d like to see it will take effect. Shortly I got that market manager apology email saying they will let truck driver take correct action straight away. I know no one is perfect and nothing is immaculate, I don't want to go against anyone particular but doubtless I don't wanna fiddle about something unnecessary at work. Yes, I lost my temper again today and had immediate grudge with someone when I saw mistake come up again. Does it sound fair enough? Through these two things, I have thoroughly experienced how well it is as a customer. I don't worry what I wanna say to the service provider, I don worry my reasonable request would get rejected, I don't worry whom I will speak to on the other side, maybe CEO, or sales director, or market director, because I am their customer. BTW, I don't intend to abuse my right, but I must know how to take advantage of my right to insure our advantage. June 22 Out of patienceHaving an appt with doctor at Royal Prince Alfred Hospital today, but I didn’t see the doctor Joanne that I planned to see, instead was interviewed by a male doctor named Neil 50 minutes later than the scheduled time. The excuse of changing doctor was doctor Joanne didn’t come up, no more explanation, that’s it! Okay, I had no other choice. Talked to doctor Neil for 10 minutes at most then was assigned to another building---hospital’s Medical Centre to see a nurse to be introduced matters need attention before the surgery that will be operated 26th August. Mind you the time with nurse took me maximum 5 minutes but I was in waiting nearly one and half an hour, meantime she can’t stop yawning in that a few minutes when she was with me, so I had to say,’ you are pretty tired, huh?’ but in mind, I say ‘Hey, excuse me, I am a patient, how dare you treat me by your fatiguing face? I should have been welcomed with more big smiles or thoughtful face although I don’t have serious disease’ I got to hold my disgruntled mood to let her finish what she should do. Maybe she has got used to seeing all kinds of diseases everyday and don’t take it for granted that I am going to have some certain of serious operation.
Since I walked into the hospital prior to 1:00PM, I hadn’t had a little water and food until I was out of hospital after 4:30PM. That means I spent nearly upon to 4 hours in the hospital, but merely having effective 15 minutes in regards to what I was meant to be concerned. Luckily I tended to have breakfast as much as possible, otherwise I would be giddy starving and fall down in the hospital. Doubtless, if it really happens, it will be the most convenient place to get emergency service at the shortest time.
Goddamn it! I have run out of all of my patience today. My lesson I learned today is that don’t go to hospital in the future unless I am dying. If I have to go to see doctor in the hospital, I need to well prepared something that could kill that long waiting time and be pre-fed to appetite. Today I didn’t bring any book with me. It was absolutely blunder! So can you imagine a silly girl who wearily sit there in the hospital and kept texting her friends in lingering manner…..Frankly, today is definitely ‘sick’ leave. June 13 两“单身”一休周末公司年会,住宾馆的干活,正好一女友(她在国内)的老公邀请我去吃饭,于是两个“单身”决定周五晚上去快活。男士当然要听女士的,于是我申请去Chinatown一粤菜馆吃油条,没办法,我就是爱吃那家的油条,而且此男士也是北京人,也超喜欢这口。我们上来就点4根油条,那服务生傻眼了,瞪眼看着我们,怀疑的眼神好像在说,“你们不点别的吗?”,我解释到,“我就冲你们家油条来的。”继续点菜,“大杯豆浆,酱爆肉丝,萝卜牛腩煲,炒时菜,特别炒饭…”服务生打住到,“你们好像吃不了,还有四根油条呢。”我们说,“您放心,我们能吃。”人家无语。菜上来了,本来只适合两人的桌子挤得满满的,两服务生站我们旁边服侍着,估计人家想看我们怎么吃完。我试探地说,“能不能给我们换个大桌子。”服务生说,“我们也担心盘子掉下来。”于是马上给我们换大桌子,瞧这待遇!(这饭馆不是什么特次的馆子,门庭若市,所以我们很感谢他们的优待),而且当我们需要餐巾纸时马上递上一堆,同时说了一句,“你们吃不完,可以打包。”哈哈!人家那叫担心我们。我们开始吃,那几个服务生边忙边关注我们,男伴打趣道,他们估计想请我们签名,食神!…..当然,最后我们没吃完,还是打包了,呵呵!
吃完后,我们又去Darling Harbour喝酒,没有风的晚上,闪烁的Darling Harbour,坐在落天的酒吧,看着水边的夜色,小酒一喝,畅谈一下自己的郁闷与心得….两“单身汉”那叫聊啊….
一看表,快11点了,俺要赶火车啊!于是往Central Station走,还是没赶上咱回乡下的快车,只好做慢车。快到Hornsby,车厢里就剩俺一人了,下了火车,往家走,路上居然没看见一人,还好路灯很亮,周围的房子还有很多家亮着灯呢,没有了在火车上的担心,毕竟已经凌晨12:30。
“单身”的日子真好,周六去哪耍呢? June 08 第一次用oven为了庆祝女王她老人家生日,决定用oven做一次大餐。哈哈,其实对别人根本不是什么大餐,只是对我来说,一个从没用过oven的人,第一次用oven做鸡肉当然不是小事情了。不知道该从哪买原料(鸡),不知道用什么家伙放鸡肉,不知道该用多少温度烤,不知道该加热多长时间....嗨,不试不知道呗。问了Emily,才知道在Woolis什么地方买seasoned marinade chicken,这样省得笨手笨脚的我不知该放什么佐料。至于如何使用oven,那就全靠自己悟了。各家的oven还不一样呢,如何控制全靠自己试了。于是,45分钟,温度从150度到200度,到220 度,最后调到250度,还不停地打开oven,查看鸡的熟度,过程中发现自家居然没有夹子来翻鸡肉,于是找了个铲子代替了。不管怎样,最后出炉了,能吃就行。笨婆娘进步了那么一点点:-)对了,明天买夹子去。
June 06 The first day of long weekendTo celebrate Queen's Birthday in NSW, we kick off long weekend today, which is also the last public holiday in the first half of year. It luckily happens to catch up with a sunny day after consecutive raining days in Sydney. So there is no doubt that I can’t miss the good weather, is it?
I went to Mosman to have a beachfront lunch at Bather’s Pavilion Cafe where is absolutely a good place to have relaxing time. I have never been possibly able to resist temptation of eating, especially some yum western food or restaurant that I have yet tasted or been. I would say 8 score on food and 9 score on ambience if let me give Bather’s Pavilion restaurant a rating. The meal is not that salty, that I like most, however the serving plate is not as big as I expected, that I hate most. As to the price, it is at least above medium level mainly it is water-front location. Believe me, you will not be disappointed if you sit there to have a lunch or dinner, seeing beautiful view, crystal blue water, white boats, flying seagull, distant Sydney north head…..
Plus, today I am very happy to receive a gift made in Malaysia that is given by my gal pal who bought it in Kuala Lumpur. I like to see more and more souvenirs set on my table or cabinet no matter who purchase it. It is not bad to collect some characteristic stuff from all over the world.
BTW, I borrowed a bunch of Chinese DVDs, including over 10 series. Jing said I will finish them until the end of year. But I told her it won’t be that late as I have a record to watch 20 episodes a day without skipping off any segment. Don’t doubt the speed that I would watch the Chinese DVDs. LOL! June 05 Learn how to pretend to be busyToday Jing said we need to LEARN how to pretend to be busy at the office. Exactly, it is so true. :-) I found there are usually a few whingers at the office who never stop complaining how busy they are and how tough jobs they are taking...blah blah..as if they are the busiest workers and manager never stop passing on more and more jobs to them, while they apparently hope to get more concerns from the manager how much they are engaged in some business or make other colleagues be aware of how busier than others. June 04 Impasse NightmareHave you had a nightmare? Have you met this kind of circumstance that you get to some point then you are unlikely able to find a way to escape? You are in an impasse surrounding by walls or horrible huddles and you can on no account get out of it no matter that you have done. Go this way, blocked, try that way, stopped, run another way, obstructed, you shout, no answer, you cry, no console.....Nobody helps you, only yourself is helpless over there. All possible ways you have tried only make you frustrated and screwed up to death, you still get lost, you still can’t see slim hope, as if you are set in a dark big web that bind you tightly to limit you to go somewhere. So hard it is even though you have tried your best at all costs. The more you manage to get away, the more you would be tightened up by something....struggling and struggling....you could feel totally worn out by it, losing all energy or encouragement but still can't figure out a clear way to go. Eventually you have to give up or succumb or would rather end up your life than use your last gasp to try again or for God's sake, you might luckily wake up. That experience could leave you with heart-rending sobs, or could leave you much of misery in your heart, or could leave you some unforgettable feeling in your life that would terribly register in your thoughts, or could leave a sting implanted in your memory....nightmare is a nightmare. |
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